Contact LumoSmile

Need help with an order, delivery, or your routine? Send a message and we’ll get back to you as quickly as possible.

Support: Mon–Fri Reply within 24 hours UK based

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Most questions are answered instantly here — no waiting.

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How fast will you reply?

We typically reply within 24 hours on weekdays. During busy periods it may take a little longer — but we always respond.

I have sensitive teeth — can I still use it?

LumoSmile is designed to be a gentle routine. If you’re very sensitive, reduce frequency and follow the instructions carefully.

Where do I find my order number?

Your order number is in your confirmation email. If you can’t find it, message us with the name + email used at checkout.

Email us at support@lumosmile.co.uk
We’ll reply as quickly as possible.

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