Customer care

Contact LumoSmile

Need help with an order, delivery, your whitening routine, or a partnership enquiry? Send us a message and the LumoSmile team will get back to you as soon as possible.

UK support Mon–Fri replies Order help

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Tell us what you need help with

For order help, include your order number and the email used at checkout.

1. We receive it Your message goes straight to customer care.
2. We check details Order numbers help us respond faster.
3. We reply We’ll come back with the next best step.